Are you looking for a rewarding career opportunity in HCLTech? Join us for a Walk-in drive interview on February 24th-26th 2025 at Chennai For the Postition of Voice / Blended - Other! This is a great chance for 1-3 Years Experience and requires a Any Graduation. For More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
HCLTech Walk-in Drive | |
|---|---|
| Company Name | HCLTech |
| No Of Openings | 20 |
| Job Role | Voice / Blended - Other |
| Education | Any Graduation |
| Experience Required | 1-3 Years |
| Job Location | Chennai |
| Salary | 1 LPA-3.5 LPA |
| Interview Date | 24-26th February 2025 |
| Interview Time | 12:30 PM to 02:30 PM |
Job description
HCL Tech - International Voice process for Banking Sector (EXPERIENCED)- 24th to 26th Feb
HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.
Designation: Customer Support
Process: Inbound Calling. * No sales or upselling or cross selling. *
Experience: 1 to 3 Yrs in Voice process
Shift: Rotational Shift
*Candidates should be within 20Kms from office location*
Mode of interview: Walkin
Date: 24th to 26th Feb, 2025
Timing: 12:30 PM to 2:30 PM
Contact HR: Deepthi
Email for Queries: Deepthisai.a@hcltech.com
Work Location: Chennai- Ambattur 6
Interview Location: HCL - AMB 6), South Phase, Ambattur Industrial Estate, 8, Madras Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600058
Responsibilities
- Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
- Responding to queries regarding our products, services, data and client accounts
- Managing multiple client queries at once
- Utilizing workflow tools to manage your own workload
- Contributing to the achievement of team targets including service levels and quality measures
- Maintain accurate records of customer communication and discussions using the appropriate internal system/s
- Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
- Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
- Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
- Deliver great clients and consumers service and seek to exceed client / consumer expectations
Mandatory qualifications:
- Excellent communication skills both verbal and written Mandatory.
- A problem solving mind-set.
- The ability to multi task
- Able to work well as an individual and as part of a team
- Minimum 12th is mandatory.
Perks:
- Cab facility is Available (Home pickup & Drop)
- 5 Days working
Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Any Graduate
Venue Details :
HCL - AMB 6), South Phase, Ambattur Industrial Estate, 8, Madras Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600058
Contact HR: Deepthi
Email for Queries: Deepthisai.a@hcltech.com
Interview Date - 24th-26th February 2025
Interview Time - 12:30 PM - 02:30 PM
For More Updates : Click Here
About Company :
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We believe diversity of thought, skills, experiences, and backgrounds create not only a better world but better businesses, too. Embracing diversity, equity, and inclusion enables us to innovate and generate stronger outcomes for our clients and communities.We empower each person to bring their authentic self to work. Celebrating what makes each of us unique and accepting our differences lie at the heart of our culture and are key to our success.We promise equal opportunity for all, irrespective of gender, age, ethnicity, cultural background, race, disability, or sexual orientation. We're committed to ensuring everyone at Genpact feels a sense of belonging and can realize their full potential.
