Are you looking for a rewarding career opportunity in Sutherland? Join us for a Walk-in drive interview on 26th Feb-6th March 2025 at Hyderabad For the Postition of International Voice Process! This is a great chance for Experienced of 0-3 Years and requires a Graduation Not Required. For More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Sutherland Walk-in Drive | |
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Company Name | Sutherland |
No Of Openings | 200 |
Job Role | International Voice Process |
Education | Graduation Not Required |
Experience Required | 0-3 Years |
Job Location | Hyderabad |
Salary | Not Disclosed |
Interview Date | 26th Feb-6th March 2025 |
Interview Time | 09:30 AM to 02:00 PM |
Job description
Core Role Responsibilities:
- Provide friendly and efficient service to the worldwide process community.
- Respond professionally and with empathy to any interaction with the community including urgent situations.
- Mediate between hosts & guests for reservation concerns - such as that of alterations, cancellations, resolution center requests - and be able to decide on the best possible outcome for all parties involved
- Demonstrate ownership of user issues/concerns until resolution or escalation
- Process responsible losses to provide the best resolution/support to the user while compiling to standard workflows
- Anticipate needs and offer creative solutions by adding extra love, delight, or kindness when you can to the users
- Investigate, identify and escalate issues appropriately, by prioritizing urgent and sensitive matters
- Compose empathetic and customized messages when in contact with the users.
- Research information and troubleshoot problems using available resources.
- Recognize product and process issues that impact our community and submit reports and feedback
Venue Details :
Sutherland, 7th Floor, Divyasree Building, Lanco Hills, Manikonda
Interview Date - 26th Feb-6th March 2025
Interview Time - 09:30 AM - 02:00 PM
Contact Person - Mahitha Sharma
For More Updates : Click Here
About Company :
We make digital 𝐡𝐮𝐦𝐚𝐧™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
Company Address :
Pittsford, United States (USA)