Are you looking for a rewarding career opportunity in Tata Consultancy Services? Join us for a Walk-in drive interview on February 15th 2025 at Gurgaon for the Postition of Service Desk Specialist! This is a great chance for Experienced of 1-5 Years and requires a Graduation. For More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Tata Consultancy Services Walk-in Drive | |
|---|---|
| Company Name | Tata Consultancy Services |
| No Of Openings | 50 |
| Job Role | Service Desk Specialist |
| Education | Graduation |
| Experience Required | 1-5 Years |
| Location | Gurgaon |
| Salary | Not Disclosed |
| Interview Date | 15th Feb 2025 |
| Interview Time | 09:30 AM to 01:30 PM |
Job description
Role & responsibilities
- Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills
- Willingness to work in any shifts including night shifts and weekends
- Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web
- Should be flexible for voice support
- Ability to understand customer issue and route to appropriate team
- Must be a strong cross-team collaborator
- Requires ability to thrive in a demanding, fast paced 24*7*365 operations support environment, which may require working after normal business hours or weekends. Candidates might need to extend support during Week Offs depending on the business requirement
- Basic knowledge about Systems, backup and Network
- Ability to drive higher Customer Satisfaction and maintain the defined SLA's and KPI's
Preferred candidate profile
- ITIL Knowledge and Certification.
- Should posses good communication skills (English)
- Technical Troubleshooting Knowledge: Basic desktop issues, printer installations, Active Directory, Exchange, Hardware issues, Wireless issues.
Venue Details :
TCS GG7, Gurgaon Expressway, Skyview Corporate Park, Sector 74A
Interview Date - 15th February 2025
Interview Time - 09:30 AM - 01:30 PM
Contact Person - Rashmi Yadav
For More Updates : Click Here
About Company :
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses for the past 50 years. We believe innovation and collective knowledge can transform all our futures with greater purpose.
Company Address :
Mumbai, Maharashtra
