Are you looking for a rewarding career opportunity in Nilkamal? Join us for a Walk-in drive interview on 2nd March-7th March 2025 at Mumbai For the Postition of Customer Service Associate! This is a great chance for Experienced of 2-7 Years and requires a Under Graduation. For More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Nilkamal Walk-in Drive | |
|---|---|
| Company Name | Nilkamal |
| No Of Openings | 1 |
| Job Role | Customer Service Associate |
| Education | Under Graduation |
| Experience Required | 2-7 Years |
| Job Location | Mumbai |
| Salary | Not Disclosed |
| Interview Date | 2nd March-7th March 2025 |
| Interview Time | 10:00 AM to 05:00 PM |
Job description
Roles and Responsibilities
- Handle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.
- Provide accurate and timely resolutions to customers' issues related to products/services offered by the company.
- Maintain a high level of professionalism while interacting with customers, ensuring excellent customer satisfaction ratings.
- Collaborate with internal teams (e.g., sales, technical support) to resolve complex customer issues.
- Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
Desired Candidate Profile
- 2-7 years of experience in BPO/Call Centre environment handling Inbound/Outbound Voice Process/Voice Support/CSA/CSE roles.
- Excellent communication skills in English language; ability to work effectively in a fast-paced environment.
- Strong problem-solving skills with attention to detail; ability to multitask multiple conversations simultaneously.
Venue Details :
Nilkamal House, Street No.13-14, MIDC, Andheri (East), Mumbai – 400093
Interview Date - 2nd March-7th March 2025
Interview Time - 10:00 AM - 05:00 PM
Contact Person - Shivani Shinde
For More Updates : Click Here
About Company :
Brand Nilkamal has become a household name owing to its quality and reach of moulded furniture business across the deepest pockets of the country. Nilkamal has to its credit, of being the world’s largest producer of moulded plastic furniture giving it an edge over competition.
Nilkamal has gradually ventured into a multiplicity of businesses that pan across Material Handling Solutions, Nilkamal Homes, Nilkamal Sleep, Nilkamal EDGE and Bubbleguard – a material protection solution.
