Are you looking for a rewarding career opportunity in Yes Bank? Join us for a Walk-in drive interview on 28th Feb-4th March 2025 at Bhimavaram For the Postition of Personal Banker! This is a great chance for Experienced of 1-4 Years and requires a Any Graduation. For More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Yes Bank Walk-in Drive | |
|---|---|
| Company Name | Yes Bank |
| No Of Openings | 1 |
| Job Role | Personal Banker |
| Education | Any Graduation |
| Experience Required | 1-4 Years |
| Job Location | Eluru |
| Salary | Not Disclosed |
| Interview Date | 28th Feb-4th March 2025 |
| Interview Time | 10:00 AM to 03:00 PM |
Job description
Role & responsibilities
- Processes account opening, account maintenance & account closure related formalities as per YBL process
- Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc.
- Ensures adherence to process & documentation standards (e.g. forms/checklists, welcome calling, approvals, etc.)
- Ensures pro-active & sustained liaison with NOC, Product, Sales RM, etc. where required
- Maintains strict vigilance on the quality of forms and documentation provided
- Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions:
- Ensures proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer.
- Addresses and resolves all transaction related enquiries
- Ensures strong monitoring of all transactions Service & Quality:
- Ensures that adequate records & data pertaining to customer queries and complaints is maintained & analyzed for achieving greater process efficiency
- Ensures daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence.
- Coordinates with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction.
- Ensuring collection of CSS forms on periodic basis and sent to NOC.
- Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards. Audit & Compliance:
- follows all process, policies as per guidelines & audit rating of the branch
- Ensures comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective
- Attends to any audit findings and resolves them immediately as applicable Others:
- Maintains highest levels of discipline (punctuality, attendance, grooming standards etc.) in the office
- Ensures timely escalation of issues that is impacting business and possible solutions to address the concerns to the DBM.
- Manages Local Vendors /agency relationships to ensure smooth execution of transaction
- Completes Branch upkeep & maintenance and control over the cost
People Management or Self-Management
Responsibilities :
- Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
- Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
- Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively.
- Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.
Risk and Internal Control
Responsibilities :
- Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
- Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
Venue Details :
Ground Floor, 3-12-4/1 Juvvalapalem Road, Bhimavaram 534 236.
Interview Date - 28th Feb-4th March 2025
Interview Time - 10:00 AM - 03:00 PM
Contact Person - Manisha Gupta (9699168996)
For More Updates : Click Here
About Company :
Headquartered in Mumbai, YES BANK is the sixth largest private sector bank in India offering a comprehensive range of products, services and technology-driven digital offerings, catering to retail, MSME and corporate clients. Since its inception in the year 2004, YES BANK presently has a pan-India presence with a network of 1,198 branches, approximately 180 BCBOs and over 1,345 ATMs in more than 300 districts in India.
YES BANK is poised for growth with innovations in customer experience through use of technology, complemented by a strong digital and transaction banking infrastructure that is intent on speedy, accurate and efficient resolution of customer queries. More than 90% of transactions take place through the bank€™s digital channels, with approximately 12 million queries and more than 400k service requests being managed by YES Robot and WhatsApp Banking.
The Bank€™s Basel III Tier II Bonds & Infrastructure Bonds have been upgraded by CRISIL, India Ratings in August 2023 & CARE to A from A-/BBB+ in October 2023, highlighting its strengthened balance sheet.
YES BANK is also committed to responsible banking and sustainability. It has become the first bank globally with an ISO 14001:2015 certified Environmental Management System covering 832 facilities. It is also recognised as the first Indian bank to be a founding signatory to UNEP FI Principles for Responsible Banking, striving to align its business strategy with the Paris Climate Agreement and Sustainable Development Goals.
Furthermore, the bank is also striving towards green and social financing towards renewable energy, electric vehicles, SMEs, rural farmers and women entrepreneurs. It has also instituted an Environment and Social Risk Management System (ESMS) to integrate E&S risks into overall credit risk assessment framework. It is committed to reduce greenhouse gas (GHG) emissions from operations to net zero by 2030 and has switched to renewable energy at the Bank€™s headquarters, YES BANK House.
With an aim to promote sustainable finance, the Bank has also launched India€™s first Green Bond and first Green Fixed Deposit. The Bank has also been ranked the highest among 34 large scheduled commercial banks in terms of Climate preparedness by Climate Risk Horizons (CRH) and has been inducted into the globally acclaimed FTSE4Good Index.
YES BANK is now ranked among the TOP 50 - India€™s Best Workplaces in BFSI 2023. This recognition, by the Great Place to Work® Institute (India), acknowledges the Bank for inspiring trust among its people, adopting equitable HR practices, creating an environment that promotes camaraderie, and delivering a great workplace experience for its employees.
For more information, please visit the Bank's website at http://www.yesbank.in/
Company Address :
YES BANK HOUSE OPP.WESTERN EXPRESS HIGHWAY, MUMBAI, Maharashtra, India
